McDonald’s Is Getting Rid Of A Customer Favorite
If your favorite thing at McDonald’s is trying out all the different combinations of soda, I’ve got some bad news. The chain is phasing out something customers have come to expect: self-serve beverage stations. That’s right McDonald’s is getting rid of a customer favorite!
This means that in the future, you won’t be given an empty cup to fill yourself according to Today. The good news is you’ll have a while to get used to the change. McDonald’s says they’ll be transitioning away from the self-serve soda machines in dining rooms across the country by 2032. While some Mickey D’s locations won’t be having employees pour drinks for close to a decade, other locations will be making that change sooner.
(Photo Illustration by Mario Tama/Getty Images)
Why is McDonald’s is getting rid of this customer favorite?
The fast food giant says the move is intended to create a consistent experience for both customers and staff. It will help across all ways of ordering. So whether you order your Big Mac and a Coke through McDelivery, the app, kiosk, drive-thru or inside the restaurant, you’ll get it the exact same way.
I love the big soda machines. I like the enormous combinations you can get. Coke Zero has 20 choices alone. Lime, Lemon, Chery and Vanilla to name a few. I spoke with a franchise owner who told me the dispenser machines are cool, but a pain. He says customers are not likely to alert staff when different drinks run out. Instead they opt to find another flavor, assuming the restaurant already knows what’s empty.
I kinda like the idea of the service staff doing the whole job from start to finish. But I like a different ice ratio that I can only get when I pour the drink myself. If you have the server do it, the drink comes with a ton of ice, even if you ask them to tone down the ice haha,
So head into McDonalds and drink up the self serve while you can!
