This is such a shame but I figured it would happen.
According to megaticket.com, the 2020 Country Megaticket has been canceled. If you are a 2020 Country Megaticket ticketholder, you will be emailed directly and receive a full refund since it has been canceled. You can see more on your refund here.
You can reach out to Live Nation’s Customer Service using their chat feature on their website or by calling them at 800-653-8000 during their business hours.
Fan Support Hours (your local time)
Mon – Fri: 9 AM – 9 PM
Sat: 9 AM – 8 PM
Sun: 9 AM – 6 PM