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LAKE BUENA VISTA, FL - FEB 23: In this handout image provided by Disney, Tony Dovolani, one of the professional dancers starring on the ABC-TV series "Dancing with the Stars," joins Belle, the princess from Disney's "Beauty and the Beast," for a dance at the France pavilion in the Epcot theme park on February, 23 in Lake Buena Vista, Florida. The Albanian-born dancer will be back on the reality show when it makes its season premiere March 21, 2011 on ABC-TV. Epcot is one of four theme parks at Walt Disney World Resort in Florida. (Photo by Matt Stroshane/Disney via Getty Images)

Disney Paris is currently doing damage control after this one!

The short version is…a guy wanted to propose and got approval from one employee, but another one wasn’t aware and literally SNATCHED the ring from the guy’s hand as he was on his knee.

Check out the video below:

After the above video went viral, social media was furious. The couple was standing on a dais overlooking Sleeping Beauty’s Castle, which has just been restored. There are so many proposals that happen at Disneyland or any other Disney park that there is a dedicated page for them. According to the guide, “While you are not required to contact Disney in order to propose, you may want to if you’d like to plan something more elaborate.”

A Disney spokesperson informed Newsweek that they are regretful and have apologized to the couple trying to make things right.

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