The importance of mental health cannot be overstated. There are noteworthy numbers you should always know. These include 911 for emergencies, 311 which is a citizens hotline, and the North Carolina mental health crisis line.

The pandemic has been hard on all of us. According to NC DHHS, if you or someone you know needs help, anyone may request crisis or emergency services in North Carolina. This can be for mental health, substance abuse, intellectual and developmental disabilities issues.

Find help in North Carolina

  • Find help for a mental health and substance use crisis in your county.
  • If this is a medical or a life-threatening emergency please call 911.
  • If you need to contact the police, request a Crisis Intervention Team officer.
  • Mecklenburg County Crisis (CriSyS) Mobile Crisis Team number: (704) 566-3410.
  • HopeLine, which is a Mental Health Crisis Line can be called at (919) 231-4525 or (877) 235-4525.
  • CMC Randolph 24-Hour Call Center crisis line: (704) 444-2400. Randolph in Charlotte, North Carolina provides a comprehensive range of inpatient, outpatient, community-based, and emergency mental health services. Inpatient behavioral health treatment options include services for adults, adolescents, and younger children.

What is the NAMI NC HelpLine?

The NAMI NC helpline is an additional mental health help in North Carolina. The number is 1-800-451-9682. The NAMI NC HelpLine is an information and referral service that can be reached Monday through Friday, 9 a.m.- 5 p.m., EST. One thing to note is that the NAMI NC helpline is not equipped to handle crisis calls. If you are in crisis and need immediate help, please call 911. In addition, you may also contact the NAMI crisis line by texting “NAMI” to 741741 or get help by visiting the website for NAMI Charlotte here.

Suicide Prevention Help in North Carolina

Suicide prevention lifeline 1-800-273-TALK (8255) * or chat at are both ways to reach out for help if you or someone you know is at risk or contemplating suicide. If you are in a life-threatening situation, call 9-1-1 or go to an emergency department. If you prefer to text, you can text “START” to 741-741 where a live, trained specialist will respond back to you.

Mental health is just as important as your body’s health. Please remember to take care of yourself. You can learn more about the North Carolina mental health crisis line here and other beneficial programs.


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Alexis Zarycki is your average girl with the hopes of leaving an everlasting impact on the world. Follow her on Instagram @official_lexpaige