We all know the running joke about McDonald’s ice cream machines never working. And it does seem like every time you want some the machine is broken. Well, you aren’t the only one who feels that way. In fact, the Federal Trade Commission is investigating why they are always broken. The FTC is talking to McDonald’s franchisees about their machines. The Wall Street Journal claims the machines are overly complicated to operate and clean and often require repairmen. The FTC’s sent a letter to franchisees earlier this summer wanting to know how McDonald’s reviews suppliers and equipment. Over the last year, “working McDonald’s ice cream machines” reportedly surpassed Google searches for “McDonald’s french fries.” While that’s impressive it’s not surprising, who is really googling “McDonald’s French Fries”?
McDonald's ice cream machines fail so often the reaction has gone beyond late-night talk-show jokes to a lawsuit. The Federal Trade Commission has questions, too. https://t.co/MNQZfBvvDo— The Wall Street Journal (@WSJ) September 2, 2021