Is it polite to say out loud how frustrated you are with the type of customer service you just received? Even if you go up the corporate ladder, they couldn’t give a darn either. When did customer service start going downhill; was it when companies switched to an automated service promoting us to press one or two? I find it quite strange when you even ask to speak with a supervisor when you’re experiencing a customer service rep with an attitude, they tell us we don’t have a supervisor. Really? As a customer what ticks you off the most? How many minutes into the call do you start to lose it? Dear Customer Service it’s not your dialect or accent that drives a customer over the edge, it’s your funky and condescending attitude.
Sincerely Yours,
Customer Number 218371600178599